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Deployment Engineer

Job Title: Deployment Engineer

Company: Online Tech LLC

Location: Ann Arbor or Flint, Michigan

Gartner predicts the cloud services market to grow by 18.5% this year to approximately $131 billion worldwide. Online Tech, one of the Great Lakes’ leading secure cloud services and colocation data center providers, is poised to take advantage of significant growth in demand across the region. Online Tech owns and operates five premium data centers (150,000 SF of mission critical space), and focuses on high availability, compliance, and security. Online Tech helps clients manage their growing IT demand with a full range of solutions from colocation to multi-tenant cloud to private cloud computing in independently-certified SSAE 16, SOC 2, HIPAA, PCI, and safe harbor compliant environments.

What We’re Looking For: A highly energetic "A" player with strong leadership skills that support and create a win-win environment. This person will have excellent communication skills with the ability to communicate technology concepts and challenges effectively with highly developed technical and analytical people. Our ideal candidate will fully engage by contributing great ideas and maintaining the highest standards of client focus and accountability to help us build one of Michigan's success stories. This is a full-time exempt (salaried) position working the day shift reporting to our Client Services Manager.

Job Overview: The Deployment Engineer is responsible for implementing and supporting new deployments, upgrades and modifications for Online Tech and its clients following the Waterfall methodology associated with each stage of the project. In addition, we respond to clients' telephone, email and ticketing system requests for additions, removals and configuration changes to devices to their functionality.

Position Responsibilities:

  • Manage day-to-day task assignments, deliverables and schedule completions of new orders according to client expectations
  • Assemble, guide and lead project team for multiple concurrent implementation projects
  • When necessary participate in process improvement, including brainstorming, documentation, gathering client feedback and training staff
  • Manage client expectations; monitor and report project performance against milestones
  • Provide leadership to team members; elicit maximum quality, productivity and effectiveness from team members
  • Conduct engagement performance assessments (Kick-off meetings)
  • Manage project budgets
  • Communicate effectively with Online Tech operations staff, project team members, 3rd party consultants and client
  • Anticipate roadblocks, assess alternatives and recommend solutions
  • Engage with Sales Department during sales process for new and existing accounts
  • Suggest improvements to existing processes to enhance efficiency and client satisfaction
  • Other duties as assigned

Required Skills and Background:

  • Bechelor's degree in Computer Science, Information Technology, related field or equivalent experience
  • Experience with Microsoft Vizio and Project
  • A minimum of four years of experience in managing IT projects
  • Excellent leadership and organizational skills
  • Ideal candidate has very strong soft skills with relationship management experience
  • A thorough understanding of fundamental TCP/IP protocols and the OSI network model (e.g. DNS, SNMP, HTTP(S), RDP, MySQL)
  • Enthusiasm for technology and a penchant for troubleshooting.
  • Experience with Windows and Linux systems administration and network administration
  • Understanding of data center concepts (e.g. networking, HA power, security, disaster recovery, virtualization, etc.) and cloud infrastructure
  • Experience with servers, storage, networking, Windows, Linux or end-user technologies a plus
  • Ability to work under pressure in a fast-paced work environment
  • Knowledge of HIPAA, PCI and/or Safe Harbor a plus


Competitive base salary plus quarterly bonus, 401(k), health insurance, PTO and other benefits.

If you are interested in this position, please send your resume with salary requirements to This email address is being protected from spambots. You need JavaScript enabled to view it. .

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Annkissam – Secure HIPAA Compliant Encrypted Cloud




Develop a secure HIPAA compliant encrypted cloud solution.

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Structure Research: Online Tech to Launch Fourth Michigan Data Centre; More Details

July 1, 2014: Jabez Tan writes Online Tech plans to launch its fourth Michigan data centre on August 1, serving the Metro Detroit region.

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Technology Century: Online Tech Will Open Westland Data Center Soon

June 27, 2014: Matt Roush reports Online Tech is building its fifth data center in a western Wayne County suburb.

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MLive: Pittsfield Township-Based Online Tech expands into Metro Detroit with $10 Million Facility

June 27, 2014: MLive's Jeremy Allen writes Online Tech is nearing completion of its multimillion-dollar, 34,000-square-foot data center in Westland, and has set an opening date of Aug. 1.

…(continue reading) Online Tech’s Detroit's Facility Near Completion

June 27, 2014: reports Online Tech is close to completing the development of a major datacentre in Metro Detroit for Detroit-area businesses driving the city's economic renaissance.

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Data Center Knowledge: Online Tech Bets On Detroit Resurgence With New Data Center

June 27, 2014: Jason Verge reports Online Tech completes build out of high-end enterprise-class data center in the Great Lakes.

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June 2014

Featuring: New Managed Disaster Recovery Solution Eliminates the Surprise of "Stranded Backups" Online Tech Ready To Meet Metro Detroit's Growing IT Infrastructure Demand.

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Mission Critical: Online Tech Readying Detroit Area Data Center For August 2014 Opening

June 25, 2014: Online Tech is close to completing the development of a major data center in Metro Detroit wrote Mission Critical.

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Ping! Zine: Online Tech Ready to Meet Metro Detroit’s Growing IT Infrastructure Demand

June 25, 2014: Ping! Zine Web Tech editor writes Online Tech is close to completing the development of a major data center in Metro Detroit.

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